As the frontline emergency responder, Crisis Support Services' (CSS) primary goal is to provide on-going prevention services through crisis prevention and emergency response intervention, behavioral support, training, and critical situation support 24 hours/7 days a week, 365 days a year. CSS team members are equipped to respond to critical situations and provide on-going support utilizing evidence-based practices over the duration of the crisis to stabilize the individual in the immediate and long-term placement. Team members are specifically trained to help assess and assist during situations when police or hospitalization involvement is deemed necessary.

Crisis Support Services currently supports Frank D. Lanterman Regional Center, South Central Los Angeles Regional Center, San Andreas Regional Center and Tri-Counties Regional Center.

Michael Landrum

Team Leader: Tri Counties Regional Center

Michael is the Team Lead for the San Luis Obispo office. Michael is a local to the SLO area. Michael has worked in the field for over six years serving adults with developmental and psychiatric disabilities. Michael has a BA in Psychology from San Francisco State with a focus in development and learning.Michael has a variety of experience serving the community through ILS and SLS Support, Job Counching, Case Coordination and Management, Crisis Counseling, and now the Team Lead at CSS San Luis Obispo.

Anthony Gonzalez

Team Leader: San Andreas Regional Center

Anthony is a dedicated advocate for underserved communities, having graduated from UC Santa Barbara with a degree in Chicano Studies and a minor in Education. With a passion for social justice and mental health awareness, he has committed his career to building bridges of resources that empower marginalized populations. At City Year and Project Access, Anthony focused on developing programs that enhance access to services, fostering environments where individuals can recognize their value and support their well-being. He believes in the transformative power of community engagement and actively works to amplify the voices of those he serves. Through innovative outreach and collaboration with local organizations, Anthony strives to create sustainable solutions that uplift communities, promoting a holistic approach to mental health and overall wellness.

Jessica Castro

Team Leader: Lanterman Regional Center

Jessica Castro holds a Bachelor’s degree in Psychology from California State University, Northridge. Since 2009, she has been dedicated to the mental health field, gaining extensive experience working with diverse populations across a variety of settings. She began her career as a Registered Behavior Technician providing ABA therapy, and later transitioned into the public school system as a one-on-one Behavior Interventionist. In this role, Jessica supported students and their families in meeting their IEP goals. In 2020, she shifted her focus to working with young adults facing substance use challenges and co-occurring mental health disorders. This experience deepened her understanding of dual diagnoses and reinforced her commitment to serving individuals with complex needs. Jessica's passion for mental health, particularly in supporting individuals with developmental delays and diverse communities, continues to grow. She is dedicated to making a meaningful impact through compassionate, evidence-based support.

Elle Watt

Team Leader: Tri Counties Regional Center

Elle Watt holds a Bachelor’s degree in Psychology from California State University, Channel Islands. She has spent the last six years working with children and adults in behavioral health and childcare settings. Elle began her career as a respite care provider before becoming an ABA behavior interventionist, where she gained experience supporting individuals with diverse needs. Elle is passionate about providing compassionate support and creating meaningful connections with the individuals and families she serves.

Cristina Wilgenhof-Estrada

Clinical Consultant

Cristina earned her master’s degree in Marriage & Family Therapy from the California School of Professional Psychology at Alliant International University in 2011. She has worked in the mental health field for over 10 years and has spent most of her career supporting individuals with intellectual and developmental disabilities in various capacities. Her experience includes individual psychotherapy, behavioral assessments and therapy, and placement assessments including integral involvement in the Whole Person Assessment department at Stephanie Young Consultants. Cristina is committed to a strengths-based, person-centered approach, and she is passionate about advocating for all of her clients to receive the best supports possible to promote their successful involvement in the community as well as full, meaningful, and healthy lives.

What Parents Are Saying...