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As the frontline emergency responder, Crisis Support Services' (CSS) primary goal is to provide on-going prevention services through crisis prevention and emergency response intervention, behavioral support, training, and critical situation support 24 hours/7 days a week, 365 days a year. CSS team members are equipped to respond to critical situations and provide on-going support utilizing evidence-based practices over the duration of the crisis to stabilize the individual in the immediate and long-term placement. Team members are specifically trained to help assess and assist during situations when police or hospitalization involvement is deemed necessary.

Crisis Support Services currently supports Frank D. Lanterman Regional Center, South Central Los Angeles Regional Center, San Andreas Regional Center and Tri-Counties Regional Center.

Our services include:
  • On-Going Prevention Support
  • Emergency Response Intervention
  • Behavioral Support Education
  • Person-Center Planning
  • Support System Training
  • Assist with Police and Hospitalization
  • Assist with Transitions
  • Stabilize and Maintain Placement
  • Connect with Generic Services
  • Troubled Family Support
  • Wellness Check
  • Court Order Issues and Concerns
  • Grief Support
CSS Team:

Christiana Gardner

Team Leader: San Andreas Regional Center

Serving: Palo Alto, Mountain View, Milpitas, Cupertino, Campbell, Los Gatos, Morgan Hill, Gilroy

As a graduate from San Jose State University with a Bachelor's degree in Social Work, Christiana has spent the past decade working with Santa Clara county's most vulnerable populations in a leadership capacity. As a team leader passionate about diversity and inclusion, Christiana has aligned her experience and dedication through service to inspire her team to reach its full potential.

AJ Ramos

AJ Ramos

Team Leader: Tri-Counties Regional Center

Serving: Ventura, Oxnard, Camarillo, Thousand Oaks, Simi Valley, Moorpark, Fillmore, Piru, Santa Paula, Carpinteria, Montecito, Santa Barbara, Goleta

Since 2013, AJ has worked on the frontline of mental health; serving in psychiatric facilities, community settings, and short-term residential therapeutic programs. AJ has held multiple roles ranging from: mental health worker, unit clerk, home-health aide, enhanced respite worker, behavioral interventionist, youth development specialist, direct care worker, and assistant manager. Holding multiple roles has given AJ a 360-view of how we can better serve our underserved populations. AJ has proven himself to be a dependable leader and an advocate for mental health, at-risk youth, and the developmentally disabled. AJ is excited to lead the Ventura County Crisis Support Services team, continue helping others, and put his compassion into action.

Carla Martinez

Carla Martinez

Clinical Manager – Lanterman Regional Center

As the clinical manager for the Lanterman crisis team, Carla provides crisis counselors with support in crisis intervention and prevention by emphasizing behavioral interventions and utilizes a therapeutic approach in working with individuals with developmental delays. Carla has her Bachelor's degree in Rehabilitation Services, Masters in Special Education with an emphasis in Autism, and a certificate in Applied Behavior Analysis. Carla has been in the field of Social Work for a little over seven years and is driven by the progress of not only the clients with CSS, but also the counselors' growth.

Theresa Kings

Theresa Kings

Team Leader – Tri Counties Regional Center

Theresa is the Team Leader for Crisis Support Services San Luis Obispo. In 2014, she entered the field as a residential advisor, working with individuals with traumatic brain injury. After that, she continued to build familiarity with individuals with Autism and those with dual diagnoses, in day-program and residential settings. With an impressive background in administration of 4I facilities, day-program director, and even supporting those in SLS and ILS living arrangements, Theresa demonstrates unique understanding of TCRC and its services. Her involvement in this field has given insight and perspective on being an effective advocate. She is passionate about leading a team, and being part of a company, whose mission is providing quality care under scientifically-based practices.

Stephanie Olvera

Stephanie Olvera

Team Leader: Lanterman Regional Center and South-Central Los Angeles Regional Center

Stephanie Olvera has supported the developmentally disabled population for over 8 years. She graduated from the University of California, Irvine with a Bachelor of Arts Degree in Psychology and Social Behavior. Stephanie then continued her graduate education with a Master's program designed for Marriage and Family Therapy clinicians. Since then, Stephanie has conducted extensive work with ABA services, residential facilities, and school-based services for dual diagnosis consumers. Mental health and advocacy for individuals has been a long-stemmed passion that has motivated Stephanie to continue providing professional support for everyone that she serves.

What Parents Are Saying...

Since CSS has been working with my son his aggression at home has lessened. CSS has been very consistent with visits with my son. CSS has helped my son’s behaviors at home. CSS taught my son ways to be calm and be patient when he gets frustrated. My daughter’s crisis counselor is very patient with her. We know she has frequent mood swings. CSS always spends additional time with her as needed. Extra support when I am at my limits.

Thank you for being so patient with my autistic, selective mute son. He works well with you and I feel relieved that he gets to work with you.