Changing Perspectives, Changing Lives

It is the anticipated outcome of SYC that each individual be provided with the necessary supports and opportunities to participate in living experiences which empowers them to achieve their highest potential in the least restrictive environment.

Behavior Support ServicesWhole Person AssessmentsCrisis Support ServicesBehavior Intervention TrainingsBehavioral Healthcare Specialist
Behavior Support Services
Positive behavioral methods, plans and training for residential agencies

Our clinical team will provide an effective person-centered framework to safely manage & prevent difficult behavior. This service is intended to reduce, eliminate and/or prevent the occurrence of severe behaviors posing a health and safety risk. Behavior Support Services (BSS) provides direct care service providers with the training and intervention strategies necessary to manage and modify difficult behaviors, while teaching functionally related replacement skills. It is also intended that the outcomes of this service will allow for individuals to be served in the least restrictive environments and under least restrictive conditions.

  • Meet Title 17 Requirement
  • Admission Screening
  • Observation and Data Collection
  • Report Writing: Initial 30/60/90 Day, Quarterly Reports, Annual Report
  • Report Writing: Behavioral Functional Analysis and Individual Service Plan including Proactive/Reactive Interventions and strategies for identified behaviors including Life Skills
  • In-Service (BFA/ISP implementation training)
  • Attend Regional Center Meetings
  • Available Phone Support
  • CCL Trainings for Administrator
  • Additional staff training and education
  • Connecting to Local Resources

The focus of these efforts must be integrated with the following life supports:

  • Individuals should be offered opportunities to develop functional skills to live and enjoy their lives.
  • Individuals should be empowered to exercise choice and to control their own lives.
  • Each individual’s services should be delivered in accordance with a single, comprehensive Behavior Functional Analysis and Individual Service Plan that is developed, monitored and coordinated by the individual’s support team.
  • Each individual’s capacity for learning, growing and changing should be continually recognized by his/her entire circle of supports.

SYC provides expertise in the following areas:

  • Assessment and intervention in home, supported living and adult services settings.
  • Training of Direct Support Professionals and staff regarding techniques that would work for the individual.
  • Knowledge of and referral to generic resources in the community.
  • Specialization in working with Direct Support Professionals and families to provide needed assistance for immediate problems.

Request A Callback

SYC is the epitome of professionalism and knowledge in the are of which it specializes. The Resident's Palace has used SYC services since starting of operations in 2008. Each of the team members has exhibited care, concern, and kindness toward me and my clients and staff always, during this relationship. SYC is awesome!!!!
- Phyllis Bolton (Resident’s Palace ARF)

I love working with SYC. They are very attentive to our clients’ needs and I know that our residents are receiving the best behavioral support possible with them. Their reports are always on time and are leaps and bounds better than other behaviorists that I’ve used in the past. SYC’s professionalism and attentiveness make my job as a business owner so much easier, I highly recommend them.
– Elise Jenkins (Mt.Helix/Valle Linda ARF)

Whole Person Assessments
Comprehensive report with recommendations for successful placement

The Whole Person Assessment (WPA) is a comprehensive report with the purpose of providing the transitional team the appropriate recommendations to support the individual with a successful transition from their current placement to the community. Each assessment takes into consideration the individual’s needs including medical, psychiatric, and behavioral in addition to their wants and desires. All of these factors are carefully reviewed by the WPA team in order to identify the appropriate recommendations to ensure the best quality of life for the individual.

The WPA Report will assist the regional center service coordinator, new placement administration and direct support professionals (DSP) with a concise idea of who they are supporting, how best to assist them in making a successful transition, and strategies for providing a stable, long term placement. The aim is to make the transition as easy as possible for all parties involved. In order for the individual to be successful in his/her community, the Whole Person Assessment will recommend strategies, services and accommodations, required by the individual.

Recommendations categories are:

  • Outcome
  • Transitional Strategies
  • Home
  • Direct Support Professionals
  • Medical
  • Psychiatric
  • Behavioral
  • Vocational/Educational
  • General Support Strategies
  • Therapeutic Services

The WPA gives not only a comprehensive report of our loved one, but will also facilitate consistency and cohesion when providing treatment on various levels (e.g. medical care, behavioral intervention, vocational skills). By having this assessment done we can rest easy and be confident knowing that we can reference our loved one’s needs at any time and share their experience in totality.
– Yvonne and Al Beck (Parents and Conservators)

The Whole Person Assessment process conducted by Stephanie Young and her team has become an integral part of the community placement process and as aided in ensuring that client’s needs are met in their new environments.
- Patricia A. Rambo (Forensic Specialist, San Gabriel/Pomona Regional Center)

Crisis Support Services
24/7 prevention and emergency response interventions

As the frontline emergency responder, Crisis Support Services' (CSS) primary goal is to provide on-going prevention services through crisis prevention and emergency response intervention, behavioral support, training, and critical situation support 24 hours/7 days a week, 365 days a year. CSS team members are equipped to respond to critical situations and provide on-going support utilizing evidence-based practices over the duration of the crisis to stabilize the individual in the immediate and long-term placement. Team members are specifically trained to help assess and assist during situations when police or hospitalization involvement is deemed necessary.

Crisis Support Services currently supports Frank D. Lanterman Regional Center, South Central Los Angeles Regional Center, San Andreas Regional Center and Tri-Counties Regional Center.

Our services include:
  • On-Going Prevention Support
  • Emergency Response Intervention
  • Behavioral Support Education
  • Person-Center Planning
  • Support System Training
  • Assist with Police and Hospitalization
  • Assist with Transitions
  • Stabilize and Maintain Placement
  • Connect with Generic Services
  • Troubled Family Support
  • Wellness Check
  • Court Order Issues and Concerns
  • Grief Support
CSS Team:

Hazel Ha

Team Leader: San Andreas Regional Center

Serving: Palo Alto, Mountain View, Milpitas, Cupertino, Campbell, Los Gatos, Morgan Hill, Gilroy

My name is Hazel Huynh, LMFT. I am an older sibling of a brother with Autism, which has greatly influenced my career choice, involvement in the developmental disability community, and overall perspective on life. I am grateful for the opportunity Stephanie Young Consultants have given me to gain experience working with regional center consumers and their families.


Jeff Banta

Team Leader: Tri-Counties Regional Center

Serving: Ventura, Oxnard, Camarillo, Thousand Oaks, Simi Valley, Moorpark, Fillmore, Piru, Santa Paula, Carpinteria, Montecito, Santa Barbara, Goleta

Hi, my name is Jeff Banta and I am the Team Leader for Crisis Support Serves, San Luis Obispo County. I have been happily married for fourteen years and a proud father of four, two boys and two girls, ranging in ages from five to thirteen years old. One unique fact that helps me lead the team in San Luis Obispo County, is that one of my children has Autism. As a father of a child on the Autism Spectrum, I understand the highs and lows of what families go through 24/7. The meetings, doctors’ appointments, and even the IEP process. But mostly, I know what it feels like to be isolated and alone with little to no support. While working for Stephanie Young Consultants I have learned from the highest quality person-centered evidence-based practices that makes up the backbone for SYC’s best practices.


Marques Guy

CSS District Manager: Tri-Counties Regional Center

Serving: Ventura, Oxnard, Camarillo, Thousand Oaks, Simi Valley, Moorpark, Fillmore, Piru, Santa Paula, Carpinteria, Montecito, Santa Barbara, Goleta

My name is Marques Guy and I have been involved in working with and supporting the developmentally disabled community for the last 10 years. My main focus and drive in working with this population comes from helping people who haven’t found their voice, speak up for themselves. Everytime I have even a small part in teaching someone the skills of advocacy, self-help and problem solving, it is worth all the difficulties incurred along the way. Stephanie Young Consultants have played a large part in this, as they have encouraged me to use the foundational skills I have, as well as providing me the resources and tools to help make sure I do the best job possible.


Jackeline Dawson

Team Leader: Frank D. Lanterman Regional Center

Serving: Hollywood-Wilshire, Central Los Angeles, Pasadena, Glendale, Burbank, La Canada-Flintridge, La Crescenta

Team Leader: South Central Los Angeles Regional Center

Serving: Carson, Compton, Paramount, Downey, Bell Garden, South Gate, Maywood, Huntington Park, South Park, Central Alameda

My name is Jackeline Dawson and I have been involved with the developmentally disabled community for over ten years. My career highlights include providing ABA service delivery with private homes and local school districts in addition to my experience as a consumer service coordinator for the North Los Angeles County Regional Center. It is an absolute privilege to be a part of Stephanie Young Consultants. I look forward to providing an exceptional level of service with support and resources of a dynamic and innovation team.

What Parents Are Saying...

Since CSS has been working with my son his aggression at home has lessened. CSS has been very consistent with visits with my son. CSS has helped my son’s behaviors at home. CSS taught my son ways to be calm and be patient when he gets frustrated. My daughter’s crisis counselor is very patient with her. We know she has frequent mood swings. CSS always spends additional time with her as needed. Extra support when I am at my limits.

Thank you for being so patient with my autistic, selective mute son. He works well with you and I feel relieved that he gets to work with you.

Behavior Intervention Trainings

Community Care Licensed (CCL) approved Behavior Intervention Trainings are designed to provide best practices and safe behavior management methods to parents, residential staff and regional center professionals. By empowering professionals with education and training, we can create safe and respectful environments that enrich the lives of the individuals we serve.

  • CCL approved trainings for residential administrators
  • Increase awareness of prevention techniques to minimize conflict
  • Improve employee retention by giving staff the skills to resolve crisis situations
  • Enhance care and support for staff and the people we serve
  • Increase productivity with better tools and skills for staff
  • Minimize the risk of potential liability
  • Raise staff skills at using verbal and nonverbal de-escalation techniques
Trending Topics
Dealing With Difficult People

Many of the people we deal with are attempting to express their confusion, misery, helplessness or anxiety. In many instances, this can come across as anger. Anger that is directed at you! This training addresses the different types of personalities, understanding our responses, and how to deal with difficult people.

Anger Management

This training will include identifying and managing anger as an emotion. We will go into detail concerning what is anger, the purpose, feelings associated with anger, empowerment, anger vs. aggression and resolution. We will review successful strategies to be proactive, reactive and systemic.

Conflict Resolution

This training identifies different types and causes of conflict, positive and negative consequences, and ways to resolve conflicts. This course is designed to train parents and staff in basic intervention and prevention techniques. We will review successful strategies to be proactive, reactive and systemic to move from conflict to problem resolution.

Crisis Intervention Prevention

Providing practical information on how to define a crisis, assess for imminent danger, interact with someone in crisis, de-escalate a crisis situation and prevent new ones. This course is designed to train parents and staff basic crisis intervention and prevention techniques.

After The Trauma

This training will discuss what can be expected after the trauma, common changes in children and how to seek help. Identifying different steps you can do to help a child after a trauma including: making children feel safe, allowing children to talk about their worries and feelings, getting back to routines, increasing time spent with family and friends, taking time to deal with your feelings about the situation at hand, and remembering that people in the same way can react to traumatic events in different ways.

“The speaker is an effective group facilitator, as she is sensitive to the audiences' own experiences and expertise. She is effective in making people feel good about what they do, which seems to help her audiences receive new information more readily, She is encouraging and motivating.” – Viki Luke, WRC Training Coordinator

Trainings Available
  • 5150 Police Training
  • Addictions
  • After the Traum: Helping Children Cope
  • Anger Management
  • Antisocial Personality Disorder
  • Behavior Change for Weight Loss
  • Bi-Polar Disorder
  • Borderline, Boundaries and Beyond
  • Bullying Part 1: Sticks and Stones
  • Bullying Part 2: Don’t Be Intimidated
  • Conflict Resolution
  • Coping with Grief and Loss
  • Crisis Intervention Prevention
  • Crisis Management
  • Crisis Support for DD Individuals
  • Dealing with Difficult People
  • Defining Professional Boundaries
  • Ditching Depression
  • Identifying a Predator
  • Let’s Make a Plan
  • Non-Verbal Communication
  • Persistent and Repetitive Behavior
  • Person Centered Planning
  • Schizophrenia Training
  • Self-Care Training
  • Sex Ed-Beyond the Birds and the Bees
  • Strategies for Socialization
  • Successful Changes in Routine
  • Suicide Prevention Training
  • Supporting Individuals with Mental Health Diagnoses
  • The 411 on Behavior Plans
  • The Art of Setting Limits
  • The Role of a Behaviorist Specialist
  • The Rules-Ready, Set, Go
  • Understanding Autism
  • Understanding the function of Behavior
  • Understanding Behaviors Associated with Traumatic Brain Injury
Behavioral Healthcare Specialist
In-Home behavioral Support

Our expert behaviorist will provide your family with the necessary tools utilizing evidence based best practice for behavioral stability for a safe and healthy living environment. Each individual works 1:1 with a behaviorist on determined goals derived from a Behavioral Functional Analysis. Behaviorists provide solution-focused training and intervention strategies necessary to manage and modify difficult behaviors, while teaching functionally related replacement skills.

  • In-Home behavioral sessions
  • Person-Center Planning and Assessment
  • Behavioral Functional Analysis including Proactive/Reactive Interventions and strategies for identified behaviors
  • Training and Educations for family members
  • Connect to local resources
  • Assist with cross-system involvement
Parent Workshop

Our Parent Workshops are designed to teach caregivers behavioral strategies resulting in the child becoming more responsive to learning opportunities in the natural environment, decreasing the need for service providers in the long term, and decreasing the number of services from which the child is being removed in their natural environment.

  • Workshop 1 The ABCs of Behavior and Function
  • Workshop 2 Behavior Management
  • Workshop 3 Crisis Prevention Intervention
  • Workshop 4 Coping Skills
  • Workshop 5 Positive Discipline Strategies
  • Workshop 6 Conflict Resolution
  • Workshop 7 Rules for the Home
  • SYC Is The Epitome Of Professionalism And Knowledge In The Area of Which It Specializes. ...
    "SYC is the epitome of professionalism and knowledge in the are of which it specializes. The Resident's Palace has used SYC services since starting of operations in 2008. Each of the team members has exhibited care, concern, and kindness toward me and my clients and staff always, during this relationship. SYC is awesome!"
    Phyllis Bolton, Resident’s Palace ARF
  • I love working with SYC. They are very attentive to our clients’ needs......
    "I love working with SYC. They are very attentive to our clients’ needs and I know that our residents are receiving the best behavioral support possible with them. Their reports are always on time and are leaps and bounds better than other behaviorists that I’ve used in the past. SYC’s professionalism and attentiveness make my job as a business owner so much easier, I highly recommend them."
    Elise Jenkins, Mt.Helix/Valle Linda ARF